At NutriSva, we strive to ensure that your favourite products reach you safely and as quickly as possible. Please read our Shipping Policy for information regarding order processing and delivery timelines.
1. Order Processing
We aim to process and dispatch orders within 1–2 working days of receiving them.
Orders received on weekends, public holidays, or outside regular processing hours may be processed on the next working day.
2. Delivery Timeline
Delivery timelines may vary depending on the delivery location.
Once your order has been dispatched, the estimated delivery time is generally:
- 2–4 working days for most serviceable locations.
- Delivery timelines for remote or non-metro locations may vary.
Please note that delivery timelines are estimates and may vary depending on the courier partner and delivery location.
3. Delivery Across India
NutriSva accepts and delivers orders across India, subject to serviceability at the customer’s delivery location.
We work with reliable courier and logistics partners to ensure your products are delivered safely.
4. Order Cancellation
NutriSva reserves the right to cancel an order within 48 hours of receiving it, including in cases of product unavailability, incorrect order information, payment issues, or other operational requirements.
If an order is cancelled by NutriSva after successful payment, any applicable refund will be processed in accordance with our Refund & Cancellation Policy.
5. Delivery Delays
While we make every effort to deliver orders within the estimated timelines, delays may occasionally occur due to circumstances beyond our control, including:
- Weather conditions
- Public holidays
- Courier or logistics delays
- Natural disasters or unforeseen events
- Operational challenges
NutriSva shall not be held responsible for delays caused by such circumstances. However, we will make reasonable efforts to assist customers in tracking and receiving their orders.
6. Contact Us
For any questions regarding shipping or delivery, please contact us at:
Email: support@nutrisva.com
Please include your Order ID and registered contact details when contacting us regarding an existing order.
Thank you for choosing NutriSva!
